Privacy Policy

turia ("turia", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (the "Service").

By using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

• Name, email address, and phone number
• Date of birth, birth time, and birth place (used to generate astrological charts)
• Account login credentials
• Payment and billing details (processed via third-party providers)
• Any information you voluntarily provide in reflections, journals, or consultations

b. Usage & Technical Data

• IP address, device type, browser, operating system
• Pages visited, time spent, and feature usage
• Log data and diagnostic data
• Cookies and similar tracking technologies (see Section 7)

2. Sensitive Personal Data

Your birth data (date, time, place) is treated as sensitive personal data.

• Used solely to generate astrology-based insights
• Never sold or shared with unauthorized third parties
• Protected using reasonable technical and organizational safeguards

3. How We Use Your Information

• Provide personalized readings, charts, and wellness insights
• Operate, maintain, and improve the Service
• Process payments and manage subscriptions
• Provide customer support
• Send service updates and optional marketing communications
• Detect fraud, abuse, or security issues
• Comply with legal obligations

4. AI & Automated Processing

turia may use artificial intelligence and algorithmic systems to generate astrology insights and recommendations.

• Outputs are generated using probabilistic and pattern-based models
• AI outputs may be generalized or incomplete
• They are not guaranteed to be accurate or personalized

5. How We Share Your Information

We do not sell your personal data.

We may share information with:

• Service providers (payment processors, hosting providers, analytics tools)
• Professional advisors (legal, accounting, compliance)
• Authorities if required by law or to protect rights and safety
• Business transfers (merger, acquisition, or sale of assets)

6. User Content & Privacy Commitment

You retain ownership of your journal entries, reflections, and personal submissions.

turia does not:

• Use private reflections to train AI models
• Sell or commercially exploit user-generated content
• Use your content for advertising without consent

We only process your content to provide the features you actively use.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Operate and secure the Service
• Understand user behavior and improve features
• Personalize content and experiences

You can manage cookies through your browser settings.

8. Data Retention

We retain your data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Rights & Choices

You may have the right to:

• Access, update, or delete your personal data
• Withdraw consent at any time
• Opt out of marketing communications
• Request data portability (where applicable)

To exercise your rights, contact us at [email protected]

10. International Users

Your data may be transferred and processed in countries outside your own. By using the Service, you consent to such transfers.

11. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect data from minors.

12. Third-Party Links

Our Service may contain links to external websites. We are not responsible for their privacy practices.

13. Data Security

We implement reasonable technical and organizational safeguards to protect your data.

However, no system can be completely secure, and we cannot guarantee absolute protection.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates become effective upon posting.

15. Contact Us

If you have questions about this Privacy Policy or your data: